Visit Britain, the organisation responsible for building the value of tourism to Britain, has included a grading system for serviced apartments into their Quality in Tourism initiative, to give clients an, “independent, objective and reliable grading” against which to judge serviced apartment providers. The grading system was presented two years ago to the Association for Serviced Apartment Providers (ASAP), which assisted Quality in Tourism in developing the concept. The grading system for serviced apartments looks at similar criteria to those within the hotel industry, which is graded by the ‘star system’. Apartments will be graded according to general fixtures and fittings, arrival process, handling of reservations, cleanliness and general services.